Reference

Terms and Conditions for Your liveresulthk Account

These terms set out the rules that apply when you open an account, place a bet, or move funds through DANA, OVO, or GoPay on liveresulthk.

Account eligibility by regionDANA, OVO, GoPay wallet rulesWithdrawal and deposit conditionsAccount suspension termsJurisdiction-dependent access
liveresulthk Terms and Conditions for Your liveresulthk Account
HOW WE HANDLE THIS

Account Security and Policy Practices

Data Retention Policy

We keep your account data only as long as your account is active or as required by applicable law. You can request a summary of what we hold by contacting support directly through your account dashboard.

Wallet Verification Steps

When a DANA, OVO, or GoPay withdrawal is queued, we run a name-match check against the registered wallet before releasing funds. This step protects your account from unauthorised payout requests.

Account Security Practices

Your account is protected by OTP login verification on every new device. If you notice an unrecognised session, use the account security panel to revoke access immediately and contact support.

Requesting Term Changes

If you believe a term has been applied incorrectly to your account, submit a written request via email with your account ID and the relevant clause. We review and respond within the timeframe stated in our dispute section.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Support Open the chat widget from any page inside your account. Ask specifically about a term clause, a wallet rule, or a payout condition — our team will reference the relevant section for you.
Email Disputes Send a written query to our support address if you want a documented response about account suspension, withdrawal holds, or a clause you disagree with. We reply with a reference number.
Account Help Centre Log into your account and open the Help section to find clause summaries, wallet condition explanations, and step-by-step guidance on submitting a formal terms-related request.

Common Questions About These Terms

Yes. All e-wallet deposits — DANA, OVO, and GoPay — fall under the same deposit and verification conditions outlined in these terms. Wallet-specific limits may vary depending on your wallet provider.

No. We post a notice in your account dashboard before any material change takes effect. Your continued use of the platform after that notice period means you accept the updated terms.

We may suspend or close your account and hold any pending withdrawal pending review. You will be notified by email and can contact support to submit a formal appeal with your account reference.

Log into your account, go to the Help Centre, and submit a data access request. Our support team will process it and send a summary to your registered email address within the applicable timeframe.

Access depends on local law and eligible regions. Where access is not permitted under local law, these terms do not create any right to use the platform. Check your eligibility before opening an account.

Contact our support team via email with your account ID and the withdrawal reference. We review disputed applications of terms and provide a written response referencing the specific clause involved.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.