Reference

How liveresulthk Handles Your Privacy

Your account data, wallet details and activity on liveresulthk are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Data collected only for account purposesDANA, OVO, GoPay transaction records securedNo data sold to third partiesYou can request your data at any timePolicy applies where local law permits

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to know what data we hold on your account, request a correction, or ask us to delete your information, our support team handles privacy queries directly. You can reach us through live chat from your account dashboard, by email via our contact page, or through our social messaging channel. When you send a privacy request, include your registered email address and account username so we can locate your records quickly and respond without unnecessary back-and-forth.

Team online

Live Chat

Start a privacy request from the chat icon in your account dashboard. Our support team will ask for your registered email to verify your identity before processing any data query.

Email Support

Send your data access or deletion request to our contact email listed on the Contact page. Include your username and the e-wallet type — DANA, OVO, or GoPay — linked to your account.

Account Settings

Some privacy controls — like cookie preferences and marketing opt-outs — are available directly inside your account settings panel without needing to contact us.

What We Collect and Why We Use It

liveresulthk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you provide — your name, email address, and the phone number linked to your e-wallet. If you deposit through DANA, OVO, or GoPay, we record the transaction reference and amount to reconcile your account balance and process

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any withdrawal you request. We do not store your full wallet PIN or card numbers. We also collect device and session data — your IP address, browser type, and pages visited — to keep your account secure and detect unusual login activity. Cookies on our site
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help us remember your preferences and language setting across sessions; you can manage cookie permissions through your browser settings at any time. We do not sell, lease, or trade your personal information to unrelated third parties. Data shared with payment processors like DANA, OVO, or GoPay
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is limited to what those processors need to complete your transaction. Retention periods follow what is required under applicable law in your eligible region; once data is no longer needed, we delete or anonymise it. Your use of liveresulthk is subject to local law and is
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available only where your jurisdiction permits such access.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Security and Account Protection Practices

We use SSL encryption on every page of liveresulthk, so data moving between your device and our servers — including your account credentials and payment references — is protected in transit. Account access requires a verified OTP sent to your registered phone number each time you log in from a new device, which stops unauthorised access even if your password is exposed. We keep data only as long as it serves the purpose it was collected for, or as long as required by applicable law in your eligible region.

SSL Encryption

Every page on liveresulthk runs over SSL. Your login credentials, account data and payment references — whether via DANA, OVO, or GoPay — are encrypted during every session.

OTP Login Verification

Each time you access your account from a new device, an OTP is sent to your registered phone. This step blocks unauthorised logins even when a password has been compromised elsewhere.

Data Retention Policy

We retain your account and transaction data only for as long as needed to operate your account or meet legal requirements. When retention is no longer justified, records are deleted or anonymised.

Your Right to Access

You can request a copy of the personal data we hold on your account at any time. Submit your request through live chat or email; we aim to respond within a reasonable timeframe under applicable law.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how liveresulthk handles personal data, account records and your rights. If something is not covered here, reach out through live chat or email — your privacy request will be handled by a real team member, not an automated filter.

We collect your name, email address, phone number and any payment references generated when you transact through DANA, OVO, or GoPay. We do not store wallet PINs or full card numbers.

We only share data with payment processors — like DANA, OVO, or GoPay — to complete your transactions. We do not sell, lease or trade your personal information to unrelated third parties for marketing.

Contact us via live chat or email with your registered username and email address. We will locate your records and provide a summary of what we hold within a reasonable timeframe under applicable law.

Yes. Submit a deletion request through live chat or our contact email. Some data may need to be retained longer if required by law; we will let you know what falls under that scope.

Cookies remember your session preferences and language settings. You can manage or disable cookies through your browser settings at any time. Disabling some cookies may affect how certain account features load.

We retain data only as long as needed to operate your account or as required by applicable law in your eligible region. Once that period ends, records are deleted or anonymised from active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appliveresulthk App AccountRegister

How liveresulthk Handles Your Privacy

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Settings

Data Security and Account Protection Practices

SSL Encryption

OTP Login Verification

Data Retention Policy

Your Right to Access

Common Questions About Our Privacy Policy

01 What personal data does liveresulthk collect when I open an account?

02 Does liveresulthk share my data with third parties?

03 How do I request a copy of the data you hold about me?

04 Can I ask liveresulthk to delete my personal data?

05 How does liveresulthk use cookies and can I turn them off?

06 How long does liveresulthk keep my account and payment records?

Privacy Policy

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